How to Withdraw and Refund Entries – Club Administrators
This guide provides a step-by-step process for withdrawing and refunding entries through BowlsLink, ensuring users can easily navigate the platform. The ability to withdraw and refund entries is only available to Administrators – Members cannot withdraw themselves from competitions or events. Members are best to directly contact the organising body to request the withdrawal.
Login to BowlsLink using the Club/Group/Competition Administrator context of the organising body hosting the the competition.
Using the lefthand navigation menu, Select Competitions
Find the competition that requires a Withdrawal – Click the Tool Icon of the Competition and click Entries
Next, on the entry list, find the entry that requires withdrawing and click the Tool Icon. Select Withdraw
A confirmation pop-up will appear – confirm the withdrawal and click Withdraw
Next, Click the Withdrawn header of the competition’s Entries. Select the entry to refund by clicking the Tool Icon and then Issue Refund
A side-menu on the right will appear. Select the payment to refund (i.e. Entry Fee), Amount to Refund and Reason for Refund. Then click Submit
To view any Withdrawals and Refunds, select the Competition and click Withdrawn
Select the Withdrawal to view the details – The Refund amount will be highlighted in Red in the Transactions area.
Step-by-step guide
Step-by-step: How to Issue Refund
How to issue Refund
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